Privacy Policy

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Dallas Universal Life Church
Websites: yourdallas.church and dulc.online.church
Last updated: December 7, 2025

Dallas Universal Life Church (“DULC,” “we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit:

• yourdallas.church (our main church website), and
• dulc.online.church (our livestream and online service platform for “Exploring Your Faith LIVE with Bishop Mark”)

and any other online services that link to this Privacy Policy (collectively, the “Sites”).

By using the Sites, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Sites.

This Privacy Policy is intended as a general information notice and does not constitute legal advice. Privacy laws change over time and may apply differently depending on where you live. For specific legal requirements, consult with a qualified attorney.

We may collect information about you in several ways when you use the Sites.

You may provide information directly to us when you:

• Fill out a contact form on yourdallas.church
• Submit a prayer request
• Sign up for a newsletter or email list
• Register for an event or program
• Make a donation or purchase
• Create or use a login on dulc.online.church (if applicable)
• Participate in chat or comments during livestreams (if available)
• Request to volunteer or serve
• Contact us by email, phone, or through social media

The information you provide may include:

• Name
• Email address
• Postal address
• Phone number
• Donation or payment details (processed via third-party providers)
• Prayer intentions, pastoral concerns, and other messages you choose to share
• Any messages or content you submit through livestream chats, comment sections, or forms on dulc.online.church
• Any other information you choose to provide in forms or communications

When you visit the Sites, certain information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type and operating system
• Referring website or URL
• Pages you visit, links you click, and the date/time of your visit
• Usage information related to livestreams or on-demand video (for example, which services you watch and how long you watch)
• Other standard log information

This helps us understand how people use the Sites so we can improve them.

We may use “cookies” and similar technologies (such as pixels or web beacons) on yourdallas.church and dulc.online.church to:

• Remember your preferences
• Understand how visitors use the Sites
• Improve performance, security, and content

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Sites may not function properly.

We may use the information we collect for purposes including:

• Providing, operating, and maintaining the Sites
• Streaming and hosting “Exploring Your Faith LIVE with Bishop Mark” and other online content
• Responding to your questions, prayer requests, and other communications
• Processing donations and other financial transactions
• Sending newsletters, announcements, and updates you have requested
• Informing you about services, events, or opportunities at DULC
• Maintaining accurate records for administrative, accounting, and pastoral purposes
• Understanding and improving how people engage with our online services and ministries
• Improving the Sites, our ministries, and our communications
• Protecting the security and integrity of the Sites
• Complying with applicable laws and regulations

We do not sell your personal information.

If you choose to make a donation or payment through the Sites, your transaction may be processed by a third-party payment processor (for example, a service like PayPal, Stripe, a church-giving platform, or a giving module embedded on dulc.online.church). In those cases:

• We do not store your full payment card details on our servers.
• The payment processor’s own privacy policy and security practices will apply to your transaction.

We encourage you to review the privacy policies of any third-party payment processors before submitting your information.

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data may include:

• Your consent (for example, when you sign up for a newsletter)
• Our legitimate interests (such as operating the Sites, communicating with supporters, and improving our ministries)
• Compliance with legal obligations (for example, record-keeping or responding to lawful requests)

You may withdraw your consent at any time where consent is the legal basis for processing.

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, such as website hosting, livestream hosting (including the platform that powers dulc.online.church), video delivery, email delivery, analytics, donation processing, and data storage. These service providers are authorized to use your information only as necessary to provide services to us.
• Church Staff and Volunteers: With clergy, staff, and appropriate volunteers when needed to respond to your requests, coordinate ministry activities, provide pastoral care, or moderate livestream chats and online communities.
• Legal Requirements: When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; to protect the rights, property, or safety of DULC, our members, visitors, or others; or to enforce our policies.
• With Your Consent: With other parties when you have given us permission to do so.

We do not sell your personal information to third parties.

If you provide your email address or phone number, we may use it to:

• Send updates, newsletters, or announcements
• Notify you about events, programs, or opportunities
• Respond to your questions and requests

You may opt out of receiving non-essential communications at any time by following the unsubscribe link in our emails or by contacting us using the information in the “Contact Us” section below.

The Sites are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13 without appropriate parental consent, as required by applicable law. If we become aware that a child under 13 has provided personal information through the Sites without verifiable parental consent, we will take reasonable steps to delete that information.

Parents or guardians who believe we might have collected information from a child under 13 may contact us using the details below.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal obligations).

When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely destroy it.

Depending on where you live, you may have certain rights regarding your personal information, such as:

• The right to request access to the information we hold about you
• The right to request correction or update of your information
• The right to request deletion of your information, subject to legal or legitimate retention needs
• The right to object to or restrict certain types of processing
• The right to withdraw consent where processing is based on consent

Residents of some jurisdictions (for example, the EEA, UK, and certain U.S. states) may have additional rights under local law.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before responding to your request, as permitted by law.

You can also:

• Opt out of non-essential emails by using the “unsubscribe” link in those emails.
• Adjust your browser settings to block or delete cookies.

If you access the Sites from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection and privacy laws may offer a different level of protection than in your country. We will take appropriate steps to protect your information in accordance with this Privacy Policy and applicable law.

The Sites may:

• Link to third-party websites
• Embed content from third-party services (for example, video hosting platforms, social media, giving platforms, or the underlying streaming provider for dulc.online.church)

These third parties may collect information about you independently and have their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policies of any site you visit or service you use.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Last updated” date at the top of this page.

If the changes are material, we may provide additional notice (for example, by posting a prominent notice on the Sites). Your continued use of the Sites after any changes are posted indicates your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or how we handle your information, or if you wish to exercise your privacy rights, you may contact us at:

Email: [privacy@yourdallas.church]

Please include enough information in your request for us to identify you and respond appropriately.